NEC Telephone AT 21 User Manual

Conferencing  
Establishing a Conference Call  
Repeat for additional parties  
Extension Number  
FLASH  
8
2
6
?
?
?
(Talking)  
(Talk)  
Trunk Code Telephone  
Intelligent Hybrid System  
9
?
?
FLASH  
You can repeat this operation to add additional parties. You may  
be able to have up to 8 parties in total (including your extension).  
<press twice>  
Single Line Telephone  
User Guide  
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation  
with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Business Solutions  
Ltd has no obligation to provide any updates or corrections to this manual. Further, NEC Business Solutions Ltd also reserves  
the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation  
is made that this manual is complete or accurate in all respects and NEC Business Solutions Ltd shall not be liable for any  
errors or omissions. In no event shall NEC Business Solutions Ltd be liable for any incidental or consequential damages in  
connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights  
are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Business  
Solutions Ltd.  
Copyright © 2004 by NEC Business Solutions Ltd  
All Rights Reserved.  
NEC Business Solutions Ltd  
633-647 Springvale Road,  
Mulgrave VIC 3170  
Issue 1.2  
October 2004  
 
Answering Calls  
Placing Calls  
Picking up another Extension’s Call  
Placing an Outside Call  
In same  
Group  
Trunk Code  
Telephone Number  
8
8
7
6
6
1
7
9
5
9
?
?
?
?
In other  
Groups  
Listen for Dial Tone before dialling the Telephone Number.  
Extension Number  
Pickup for  
Specified  
Extension  
?
?
?
Placing an Intercom Call  
Extension Number  
System programming is required to allow Group Call Pickup. Ask your NEC Authorised Supplier for details.  
?
?
?
Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin  
speaking. Dialling “1” changes voice/ring mode (where the destination is a Topaz Telephone).  
Hold / Transferring Calls  
Placing a Call on Hold / Retrieving a Held Call  
FLASH  
FLASH  
Hold  
Retrieve  
Placing Calls Quickly  
(Talking)  
(Don’t hang up)  
Abbreviated Dialling <for outside calls>  
If you go on hook, the held call will ring back.  
This operation puts your call on Exclusive Hold. Other extension users can not take the call off Hold.  
Common/Personal  
Abbv. Bin No.  
Common/  
Personal  
Abbv.  
?
?
?
Retrieving a Held Outside Call  
Trunk No.  
you want to retrieve  
Group Abbv. Bin No.  
Group  
Abbv.  
7
7
2
?
?
8
1
4
?
?
?
Common/Personal Abbreviated Dialling Bins are numbered as follows (by default):  
2-digit dialling: Common = 00-79, Personal = 80-99, or  
3-digit dialling: Common = 000-899, Personal = 990-919.  
Transferring a Call to another Extension  
Single Line Telephones cannot store a number into an Abbreviated Dialling Bin. For this you must use a  
Display Topaz Telephone or PC Programming application. Ask your NEC Authorised Supplier for details.  
Extension Number  
FLASH  
?
?
?
System programming is required to provide Group Abbreviated Dialling. Ask your NEC Authorised  
Supplier for details.  
(Talking)  
(Announce)  
5
2
 
If your call doesn’t go through…  
Placing Calls Quickly  
Setting / Answering a Message Waiting Indication  
Last Number Redial <for outside and intercom calls>  
Set  
8
8
4
4
1
1
#
(Hear Busy Tone or No Answer)  
Intercom numbers can also be stored under Last Number Redial. (System programming is required. Ask  
your NEC Authorised Supplier for details.)  
Your phone’s  
MW Indicator  
is flashing  
Answer  
When you set MW, the called party’s MW Indicator starts to flash.  
If your call doesn’t go through…  
When you answer MW, the MW Indicator shall automatically go off when the called party answers.  
Setting Camp On / Callback / Trunk Queuing  
Cancelling a Message Waiting Indication (at originating extension)  
Extension Number  
you want to cancel MW  
<Camp On>  
Wait without  
hanging up  
0
8
7
1
?
?
?
(Hear Busy Tone,  
No Answer, or  
Trunk Unavailable)  
Wait for the  
system to call  
you back  
<Callback>  
Clearing All Message Waiting Indications (at any extension)  
<Camp On>  
<Callback>  
For Intercom Call, when you hear ringing, wait for the called party to answer.  
For Trunk Queuing, when you hear Dial Tone, begin dialling the telephone number.  
8
7
3
For Intercom Call, when your phone starts the ringing, lift handset and wait for the called  
party to answer.  
For Trunk Queuing, when your phone starts the ringing, lift handset, hear Dial Tone and  
begin dialling the telephone number.  
Clear all messages (you have left for other extensions and messages other extensions have left for you).  
Cancelling Camp On / Callback / Trunk Queuing  
Answering Calls  
8
7
0
Answering an Outside / Intercom Call  
(When Camp On set)  
(Ringing)  
Each type of incoming call can have its own distinctive ringing pattern. Ask you NEC Authorised Supplier  
for details.  
3
4
 

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