Oki Printer JET 2500 User Manual

OKIJET 2500  
User’s Guide  
 
Contents  
Safety Instructions .................................................................... 4  
Control Panel Buttons and Indicators ..................................... 6  
Selecting speciality print media........................................ 23  
Speciality print media ........................................................ 24  
Envelope size ...................................................................... 24  
Selecting labels .................................................................. 24  
Print Head Care ......................................................................... 9  
Replacing/swapping the print head  
Technical Data......................................................................... 25  
Printing system ................................................................... 25  
Ink jet technology .............................................................. 25  
(colour or black-only) ......................................................... 9  
Replacing ink cartridges.................................................... 11  
Print head storage box ....................................................... 12  
Transporting the printer ..................................................... 13  
Cleaning the printer cover................................................. 13  
Printer Specifications ............................................................. 26  
Printable area ...................................................................... 28  
Selecting Printer Options ....................................................... 14 Warranty Information ............................................................. 28  
Accessing printer settings ................................................. 14  
Packaging for return to a Service Centre .............................. 29  
Spool manager .................................................................... 15  
With the original box and packaging: .............................. 29  
Troubleshooting ...................................................................... 15  
Clearing paper misfeeds .................................................... 15  
Clearing paper jams ........................................................... 16  
Clear multi-page paper jams ............................................. 17  
Without the original box and packaging.......................... 29  
Appendix A - Printing on Speciality Media.......................... 31  
Envelopes ............................................................................ 31  
Other media ........................................................................ 32  
Problem Solving ...................................................................... 18  
Appendix B - Transportation Precautions ............................ 33  
Index ........................................................................................ 36  
Selecting and Ordering Supplies ........................................... 23  
Ordering supplies ............................................................... 23  
Cartridges and print heads ................................................ 23  
Selecting plain paper and media ....................................... 23  
User’s Guide  
3
 
Safety Instructions  
Be certain that your power source matches the rating listed on  
the back of the printer. If you are not sure, check with your  
dealer or with your local power company.  
Your Oki printer has been carefully designed to give you years of  
safe, reliable performance.As with all electrical equipment, however,  
there are a few basic precautions you should take to avoid hurting  
yourself or damaging the printer:  
Your printer has an earthed, 3-pin plug as a safety feature, and  
it will only fit into an earthed outlet. If you cannot plug it in,  
chances are you have an older, non-earthed outlet; contact an  
electrician to have the outlet replaced. Do not use an adapter  
to defeat the earthing.  
Read the setup instructions in this handbook carefully. Be sure  
to save it for future reference.  
Read and follow all warning and instruction labels on the printer  
itself.  
To avoid damaging the power cable, do not put anything on it  
or place it where it will be walked on or damaged. If the cable  
becomes damaged or frayed, replace it immediately.  
Unplug the printer before you clean it. Use only a damp cloth;  
do not use liquid or aerosol cleaners.  
Place your printer on a firm, solid surface. If you put it on  
something unsteady, it may fall and be damaged; if you place  
it on a soft surface, such as a rug, sofa, or bed, the vents may  
become blocked, causing the printer to overheat.  
If you are using an extension cable or power strip with the  
printer, make sure that the total current (amperes) required by  
all the equipment on the extension is less than the extension’s  
rating. The total ratings of all equipment plugged into the  
outlet should not exceed 15 amperes.  
To protect your printer from overheating, make sure all openings  
on the printer are not blocked. Do not put the printer on or near  
a heat source, such as a radiator or heat register. Keep it out of  
direct sunlight. Allow enough room around the printer for  
adequate ventilation and easy access to the paper trays.  
The power outlet into which you plug your printer must remain  
accessible at all times.  
It is recommended that the printer be switched off prior to  
opening or removing covers.  
Do not use your printer near water, or spill liquid of any kind  
on it.  
4
OKIJET 2500  
 
Do not poke anything into the ventilation slots on the printer; This product complies with the requirements of the Council  
you could get a shock or cause a fire.  
Directives 89/336/EEC and 73/23/EEC on the approximation  
of the laws of the member states relating to electromagnetic  
compatibility and low voltage.  
Aside from the routine maintenance described in this handbook,  
do not try to service the printer yourself; opening the cover  
may expose you to shocks or other hazards.  
Do not make any adjustments other than those outlined in the  
handbook since you may cause damage requiring extensive  
repair work.  
If anything happens that indicates that your printer is not working  
properly or has been damaged, unplug it immediately and contact  
your dealer.  
These are some of the things to look for:  
• The power cable or plug is frayed or damaged.  
• Liquid has been spilled into the printer, or it has been  
exposed to water.  
• The printer has been dropped, or the cabinet is damaged.  
• The printer does not function normally when you are  
following the operating instructions.  
User’s Guide  
5
 
Power/Reset button  
Control Panel Buttons and Indicators  
The control panel has three buttons and six lights (LEDs) that are  
used to control and display the condition of the printer. Each button  
and LED has multiple functions.  
Press and release the button  
once to turn the printer ON.  
If the printer is ON, press  
and release the button to  
reset the printer.  
The significance of each LED is determined by whether or not the  
light is lit or if the light is blinking. The function of each of the  
buttons and LEDs is explained in the following pages.  
When the green Power LED  
is lit, the printer is ONLINE  
and ready to print.  
Note: If the Power/Reset button is pressed during the print  
cycle, the printer will complete the current line before it  
stops printing.  
Yellow LED  
Magenta LED  
Cyan LED  
Black LED  
Cartridge  
Change / Clean  
Power  
LED  
Power /  
Reset  
Note: When the printer is reset, the following occurs:  
Error  
LED  
Resume/FF  
• The data remaining in the buffer is cleared.  
• The permanently stored settings in the printer memory  
are retained.  
6
OKIJET 2500  
 
Power LED  
Cartridge Change/Clean button  
Cartridge Change: Press  
and release the Change  
Cartridge/Clean button.  
Refer to the label on the  
inside of the Carriage Cover  
to change the cartridge.  
The green Power LED will blink  
when the printer is processing  
data. The green Power LED will  
be ON when the printer is  
ONLINE and is ready to print.  
Clean Cartridge: Press and  
hold the Change Cartridge/  
Clean button for 2 seconds  
and then release. This  
activates the cleaning cycle.  
Resume/FF Button  
Resume Printing: Press and  
release the Resume/FF button.  
Note: This function is operational only when the Power LED  
is ON.  
Eject Paper: Press the Resume/  
FF button and hold for 2 seconds  
then release the button.  
Note: Cartridge changing and cartridge cleaning can be  
executed during printing. The printer finishes printing  
the current line, cleans the cartridge, then resumes  
printing. Changing the cartridge during printing may  
affect the print quality.  
Clear Errors: Press and release  
the Resume/FF button.  
Print a Demo Page: With no data  
in the print buffer, press the  
Resume/FF button and hold for  
2 seconds then release the button.  
User’s Guide  
7
 
Error LED  
Low Ink Indicators  
The four Low Ink Indicators are  
OFF when the Colour Print Head  
is installed and the Ink Cartridges  
contain ink.  
Recoverable Error (steady light):  
Press and release the Resume/FF  
button.  
The four Low Ink Indicators are  
ON when they are low on ink.  
Purchase a new Ink Cartridge. The  
Ink Cartridge will soon be empty.  
Non-Recoverable Error (flashing  
LED): Refer to the “Troubleshooting”  
section in this guide.  
The four Low Ink Indicators  
BLINK when the Ink Cartridge is  
empty. Replace the Ink Cartridge  
at this time.  
Note: When the red Error LED is lit, the printer is in an error  
status condition. When a recoverable error has  
occurred, the light will stay lit.  
8
OKIJET 2500  
 
2. Open the Top Cover.  
Print Head Care  
The OKIJET 2500 requires minimal maintenance. The procedures  
in this section of the manual describe routine Print Head  
maintenance and cleaning.  
Replacing/swapping the print head (colour or black-only)  
Note: If your printer has never had a Print Head installed, refer  
to the “Installing the Print Head for the first time” section  
of your Setup Guide for instructions.  
3. Once the Carriage moves to the centre and stops, move the  
green Cartridge Lock Lever to the forward position and remove  
the Print Head.  
Note: The printer must be turned ON to perform the following  
steps.  
1. Press the Cartridge Change/Clean button on the control panel.  
Caution: Ensure that the green Carriage Lock Lever is STILL in  
the forward position before performing the next step.  
User’s Guide  
9
 
4. Reinstall the Print Head by aligning the hole in the Print Head  
with the green post on the Printer Carriage. Lower the Print  
Head down gently into position.  
not stored in the printer or the storage box, premature  
failure of the Print Head will result.  
6. Place the Print Head in the Print Head Storage Box and firmly  
click shut the box cover.  
Printhead Storage  
Box  
5. Move the green Cartridge Lock Lever backwards to secure the  
Colour Print Head. Close the Top Cover.  
7. Press the Cartridge Change/Clean button. The printer will  
prepare the cartridge for printing.  
Note: If the carriage does not return home after the Cartridge  
Change button is pressed, try removing and reinstalling  
the Print Head.  
Note: The Print Head must be stored in the Print Head Storage  
Box when not installed in the printer. If the Print Head is  
10  
OKIJET 2500  
 
3. Remove the empty Ink Cartridge from the Colour Print  
Head.  
Replacing ink cartridges  
This section explains how to replace an Ink Cartridge without  
removing the Print Head from the printer.  
Always use genuine Oki consumables. Some  
alternatives can cause serious damage and may  
affect your warranty.  
1. Press the Cartridge Change/Clean button on the control  
Note: Do not remove the Ink Cartridge until you have a  
panel.  
replacement cartridge ready to install.  
4. Holding the ink cartridge bag upside down, tear the bag  
open using the slit in the top left hand corner, as illustrated.  
Slowly remove the new Ink Cartridge from the plastic bag.  
A protective strip of plastic is pulled from the Ink Cartridge  
as the plastic bag is removed. Follow the instructions on  
the ink cartridge bag.  
2. Open the Top Cover.  
WARNING!  
Keep the Ink Cartridges out of the reach of children.  
Do not get the ink near your eyes or mouth.  
Note: Do not touch the uncovered hole in the Ink Cartridge.  
The ink will get on your hands, if you touch it.  
User’s Guide  
11  
 
Caution: Do not force fit the Ink Cartridge into the Print Head.  
Print head storage box  
5. Insert the Ink Cartridge into the correct location on the  
Colour Print Head as shown. The Ink Cartridges and  
corresponding locations are colour coded and numbered.  
This Storage Box is designed to protect one Print Head when  
the other one is installed in the printer. The box will hold either  
the Colour Print Head or the optional Black Ink Jet Cartridge  
when not in use. The Print Head Storage Box can be attached to  
the back of the printer. If space limitations are a concern, the  
Print Head Storage Box can be stored elsewhere.  
Print head  
storage box  
6. Snap the Ink Cartridge into position. Close the Top Cover.  
7. Press and release the Cartridge Change/Clean button. The  
printer will prepare the Print Head for printing.  
Note: It is strongly recommended that the Print Head be stored  
in the Storage Box. The Storage Box should be placed in  
a cool location away from direct sunlight. For best  
performance, once a month the Print Head should be  
taken out of the Storage Box, installed in the printer and  
a few demo prints run before being stored once again, in  
the Storage Box.  
12  
OKIJET 2500  
 
Cleaning the printer cover  
WARNING!  
Keep the Ink Cartridges out of the reach of children.  
Do not get the ink near your eyes or mouth.  
Caution: To avoid damage to the printer, do not pour or spray  
water directly onto the printer. Use only water to  
moisten the cleaning cloth. Do not use detergent,  
alcohol, etc.  
Caution: Do not touch the uncovered Print Head when  
removing the Print Head. Ink will get on your hands  
and the Print Head may become contaminated.  
1. Press and hold the Power button for 2 seconds to switch  
the printer OFF.  
Caution: Avoid contact of the Print Head with hands and  
clothing. The ink cannot be removed easily from  
these items.  
2. Unplug the Power Cable from the wall outlet.  
3. Slightly dampen a soft clean cloth with water and wipe the  
Printer Cover.  
Transporting the printer  
When moving the printer from one location to another, remove  
the Print Head and place it in the Print Head Storage Box during  
transit. This will prevent the Print Head and Ink Cartridges from  
being damaged during the move.  
4. Wipe Printer Cover dry with a clean cloth.  
5. Reconnect the Power Cable.  
User’s Guide  
13  
 
2. Windows™ 3.1:  
Selecting Printer Options  
From the Control Panel, open the Printers dialogue box then  
select the OKIJET 2500 Printer from the Installed Printers list.  
Click the Setup button.  
The purpose of this section is to provide information about how to  
use the options in the OKIJET 2500 Printer Driver.  
Windows 95™:  
Accessing printer settings  
Select Start, Settings, then Printers. Highlight OKIJET 2500  
and open Properties.  
Note: The application may override any options that are selected  
using the printer driver.  
Control of your print settings is provided from the dialogue box of  
the OKIJET 2500 Windows™ Printer Driver. The way you access  
the printer settings will vary depending on your application.  
There are two ways to access the OKIJET 2500 Windows™ Printer  
Driver:  
1. From within your Windows™ application:  
You typically select Print... or Print Setup... from the File menu  
of your application, and then select Options or Properties.  
Each application determines the path needed to display the  
OKIJET 2500 dialogue box.  
For information about the available settings, refer to the on-  
line help system.  
14  
OKIJET 2500  
 
Spool manager  
Troubleshooting  
The Spool Manager is a queue for pending print jobs. There are  
some conditions during which some jobs will not print and will be  
held in the queue.  
Clearing paper misfeeds  
1. The red Error Light will be lit to indicate a paper jam.  
To release the documents for printing, perform the following:  
1. Open the Spool Manager.  
2. Select the OKIJET 2500 printer.  
3. Pull down the Queue menu and select the checked Hold menu  
item to release the document for printing. The status will change  
to Active.  
2. Remove all paper from the Paper Tray.  
If you continue to have problems, close the Spool Manager. Do not  
save the job and resend the document.  
Note: Individual documents can be deleted by using the pull down  
Document menu.  
3. Fan the paper and reinstall it in the Paper Tray. Press and  
release the Resume/FF button to continue the print job.  
4. If the misfeeds continue, flip the paper stack over, press  
and release the Resume/FF button to continue the print job.  
User’s Guide  
15  
 
2. Remove the Paper Output Shelf.  
Clearing paper jams  
If the trailing edge is accessible  
If the trailing edge of the paper is accessible in the paper tray,  
grasp it, then press the Resume/FF button for two seconds. This  
will free the paper so that you can pull it out.  
3. Grip the Paper Tray with your fingers and squeeze the green  
tabs backwards to release the tray.  
Green Tabs  
If the trailing edge is not accessible  
1. If you cannot reach the trailing edge of the paper in the  
Paper Tray, remove the unused paper from the tray.  
4. Swing the Paper Tray down towards the back and withdraw  
from the printer.  
5. Remove the jammed sheet of paper from the printer.  
16  
OKIJET 2500  
 
6. Reinstall the Paper Tray: press in on the Feed Plate and insert 9. Press and release the Resume/FF button to continue the  
the tray into the back of the printer, then swing it towards  
you and press down on the green tabs.  
print job.  
Clear multi-page paper jams  
If a bunch of ten or more pages has jammed in the printer,  
removing the Paper Tray will not allow sufficient clearance to  
extract it. To correct such a paper jam, lift the cover of the printer  
and press on the green paper jam symbol inside. This will  
release the paper and allow you to remove it.  
Feed Plate  
Green Tabs  
7. Reinstall the Paper Output Shelf.  
8. Fan the paper and reinstall it in the Paper Tray.  
User’s Guide  
17  
 
Printer output does not reflect the options selected  
Problem Solving  
Cause:  
The options selected with the print driver are being  
overridden by the application.  
The following charts list some conditions that may occur and the  
recommended solutions. Follow the suggested solutions until the  
problem is corrected. If the problem persists, contact your local  
authorized Oki representative.  
Solution: The application will override any options that are  
selected using the printer driver. Choose the desired  
options through your application.  
Printer Power LED does not turn on  
Blank print  
Cause:  
No power from outlet.  
Cause:  
Print Head, cable or PC.  
Solution: Connect the power cable to a different power outlet.  
Solution: Open Windows Printer Driver and under ‘Printer  
Services’ generate a test print.  
Cause:  
Power cable is not securely inserted into the power  
outlet or printer inlet.  
Test print is OK:  
– Check cable or PC.  
Test print is blank:  
Solution: Remove the power cable from the wall outlet. Then  
remove the power cable from the printer power inlet.  
Plug the power cable into the printer power inlet and  
then into the wall outlet.  
– Remove and reinstall Print Head.  
– Press the Cartridge Change/Clean button for  
2 seconds to clean (clean and restore) the Print  
Head. Repeat if necessary.  
Cause:  
Power cable is damaged.  
Solution: Check the power cable and replace if damaged.  
– Replace the Print Head.  
– Contact your local authorized Oki  
representative.  
18  
OKIJET 2500  
 
Cause:  
Ready light is flashing.  
Data is sent but not printed  
Solution: Press and release the Resume/FF button to continue  
Cause:  
Printer is not set for local port.  
printing.  
Solution: Check the port setting (usually LPT1) for your printer  
to be sure that it is not being directed either to a remote  
printer or to print to file. (In Windows 3.1x, double  
click the Control Panel icon, double click Printer,  
click Setup, Connect…, Network…. In Windows 95,  
press Start, select Settings, Printers: click the OKIJET  
2500 icon with the right mouse button: click Properties,  
Details).  
Cause:  
Interface Cable.  
Solution: Correct cable - IEEE1284 compliant parallel  
bidirectional interface cable.  
Error light turns on  
Cause:  
Interface cable is not connected properly.  
Solution: Press and release the Power on/Reset button to make  
the printer stop its operation. Then properly reconnect  
the interface cable to the printer and host computer.  
Cause:  
Printer is out of paper.  
Solution: Add paper to the Paper Tray. Press the Resume/FF  
button.  
Cause:  
Interface cable is damaged.  
Solution: Check the interface cable and replace if damaged.  
Cause:  
Print Head has not been correctly installed.  
Solution: Remove and reinstall the Print Head.  
Cause:  
The type of interface is incorrect.  
Solution: Verify that the computer is using the parallel interface.  
Check your software manual to ensure that your  
software communicates to the interface port that your  
printer is connected to.  
Cause:  
Carriage position error has occurred.  
Solution: Press the Resume/FF button to clear the error and eject  
the paper.  
Ensure that all packing material is removed.  
User’s Guide  
19  
 
Cause:  
Paper feed error has occurred.  
Print is faint or missing  
Solution: If paper has misfed, remove the jammed paper. Refer to  
“Clearing paper misfeeds” in this chapter of the manual  
for information.  
Cause:  
The paper being used is not one of the recommended  
types.  
Solution: Refer to the “Selecting & Ordering Supplies” section  
of this manual for paper recommendations.  
Error light flashes  
Cause:  
The paper is damp.  
Cause:  
An internal printer fault has occurred.  
Solution: Reload with fresh paper.  
Solution: Switch the printer OFF then ON again. If the problem  
persists, contact your local authorized Oki  
representative.  
Cause:  
The Print Head nozzles are blocked.  
Solution: Press the Cartridge Change/Clean button for 2 to 5  
seconds to clean and restore the Print Head.  
White horizontal lines and streaks  
Print a Test page (hold Resume/FF button while turning  
printer on). If theTest page still shows nozzles not firing,  
repeat the process 2 more times. If the problem is not  
corrected, replace the Print Head.  
Cause:  
The Print Head nozzles are blocked.  
Solution: Press the Cartridge Change/Clean button for 2 to 5  
seconds to clean and restore the Print Head.  
Print a Test page (hold Resume/FF button while turning  
printer on). If theTest page still shows nozzles not firing,  
repeat the above process up to 5 times. If the problem  
continues, replace the Print Head.  
Cause:  
Printer is in the Fast mode.  
Solution: Use the printer driver to select a different mode.  
Cause:  
The Ink Cartridge is clogged, defective or empty.  
Solution: Replace the Ink Cartridge.  
Cause:  
The Ink Cartridge is empty.  
Solution: Replace the Ink Cartridge.  
20  
OKIJET 2500  
 
Blurry, or jagged vertical lines  
Paper is not feeding properly  
Cause:  
Paper problem.  
Cause:  
Paper jams / multifeeds.  
Solution: Turn the paper over to print on the other side.  
Solution:  
Align the left edge of the paper with the Left Paper  
Guide. Adjust the Paper Guide Lever to the right  
edges of the paper.  
Cause:  
Print Head out of alignment.  
Remove paper, fan the paper then reload.  
Use new paper.  
Solution:  
Perform Print Head alignment procedure in the  
printer driver. (Access via the ‘Printer Services’  
button).  
Ensure that paper is loaded properly. Do not over  
load the Paper Tray.  
Switch to High Quality print mode in the printer driver.  
Make sure that only one type of paper is loaded in  
the tray: mixing different types of paper in the tray  
will cause paper jams.  
Print image is clipped or off edge of print media  
Cause:  
The selected document margins exceed the printer  
margins.  
Verify use of recommended media. Refer to  
“Selecting and Ordering Supplies”.  
Solution: Adjust margins in the application as necessary.  
Low Ink Indicators ON  
Cause:  
Incorrect settings for media type and/or type in the  
printer driver setup.  
Solution: Ensure correct selection of media size and type in the  
printer driver setup.  
Cause:  
Low ink.  
Solution: Purchase new ink Cartridges. Ink Cartridges will soon  
be empty.  
User’s Guide  
21  
 
Low Ink Indicators blinking  
Poor print quality when printing in High Quality  
mode.  
Cause:  
Ink Cartridge empty.  
Cause:  
The halftone setting needs to be changed to obtain  
optimum printing for the job.  
Solution: Replace Ink Cartridge.  
Cause:  
Wrong brand of Ink Cartridge installed.  
Solution: In the Printer Setup dialogue box, select Fine Dither  
under Halftone in the Advanced tab.  
Solution: Replace Ink Cartridge with Oki Ink Cartridge.  
Poor print quality when printing on transparencies  
Cause:  
Ink Cartridge not installed correctly.  
Solution: Press down on the cartridges to ensure that they are  
Cause:  
‘Transparencyis not selected as the Media.  
properly seated.  
Solution: In the Printer Setup dialogue box, select Transparency  
as the Media in the Main Controls tab.  
Paper does not stack neatly in the Output Shelf  
Cause:  
The document was printed on the wrong side of the  
transparency.  
Cause:  
The StarWheel assembly bar has become disengaged.  
Solution: Press down firmly on both ends of the Star Wheel  
assembly bar at the same time to click it back in  
position.  
Solution: Remove the transparencies from the printer, turn them  
over, and reinsert them. The rough side should face the  
paper tray.  
Star Wheel Assembly Bar  
22  
OKIJET 2500  
 
Selecting plain paper and media  
Selecting and Ordering Supplies  
Most types of paper will work well in your printer, although some  
variations in paper composition may affect print quality. Most high-  
grade photocopying papers produce good results. The majority of  
cotton bond papers also yield excellent results. Paper should be  
tested fully before large quantities are purchased.  
Ordering supplies  
To order supplies for your printer contact your local Oki dealer  
or representative.  
Cartridges and print heads  
Paper size  
Paper weights  
The following supplies are available for your printer:  
100 – 216mm (3.9" – 9") width  
150 – 356mm (3.9" – 14") length  
60 – 163g/m2 (16 – 43lb)  
Item  
Item Description  
Selecting speciality print media  
Colour Ink Cartridges:  
Black  
Cyan  
Magenta  
Yellow  
Replacement colour cartridges  
Replacement colour cartridges  
Replacement colour cartridges  
Replacement colour cartridges  
For best results use only speciality media designed for your printer.  
Avoid extremely thin paper, thick paper, or chemically-processed  
paper, such as thermal fax paper, as frequent paper misfeeds may  
occur.  
Colour Print Head  
Black housing that holds the  
Colour Ink Cartridges.  
With all speciality media, read and follow the instructions for proper  
loading into the Paper Tray.  
Black Ink Jet Cartridge  
Storage Box  
Fast, black only ink cartridge  
Storage box for the Colour Print  
Head or the Black only cartridge,  
when not in use.  
User’s Guide  
23  
 
Speciality print media  
Media  
Recommended  
Select Print Quality  
Media  
Recommended  
Select Print Quality  
Plain Paper  
• HP Bright White C1824A Normal or High  
Ink Jet  
• 3M Transparency CG3410 High Quality  
• Xerox Transparency  
3R94302  
• Xerox Colour Inkjet  
100gsm 3R94410  
• Xerox Ultra White 90gsm  
3R94625  
Quality  
Transparencies  
(4.2 mil, 20  
sheets)  
Ink Jet Fabric  
Transfer  
(10 sheets)  
• Xerox Iron-on Transfer  
3R94903  
• Xerox Colour Inkjet  
Labels 3R93899  
• Xerox Colotech 90gsm  
3R93022  
• Xerox Excel 80gsm  
3R91700  
• Xerox Premier 80 gsm  
3R91720  
• Xerox Publisher 60gsm  
3R93546  
Envelope size  
Most types of envelopes will work well in your printer, although  
some variations in paper composition may affect print quality.  
Envelopes should be tested before large quantities are purchased.  
Photo Quality  
Matte Coated  
Paper  
• HP Premium Ink Jet Paper High Quality  
• Xerox High Resolution  
3R94902  
• Xerox Extra High  
Resolution 3R95024  
• Xerox colour Ink Jet Paper  
3R93312  
Selecting labels  
Use only paper face label stock. Ink will not dry on vinyl, plastic or  
clear label stock. Individual labels will not feed properly. Use full  
page letter or A4 label stock.  
• Kodak Photographic  
1439256 / 1783547  
Photo Glossy  
• HP Photo Paper C1846A  
Photo Quality  
(6 mil, 10 sheets) • Kodak Photographic (heavy)  
• Xerox Photo Gloss 3R93915  
Do not used any label material which is partially used, folded,  
curled, or wrinkled.  
24  
OKIJET 2500  
 
Technical Data  
Printing system  
The OKIJET 2500 printer accepts 2 different print heads; a 128 jet  
black only, and a 120 jet segmented four Colour Print Head. The  
system uses a scanning carriage in conjunction with a precision  
paper advance mechanism to position the paper prior to being  
marked by the ink jet.  
Each of the jets is constructed with a heater, a supply of ink in  
the jet and an opening where the ink is expelled. When a  
command is sent to the ink cartridge to place a drop of ink on  
the media, the heater switches on and heats the ink until the ink  
expands into a bubble. As the bubble expands, the ink is then  
expelled out of the nozzle onto the media.  
Ink jet technology  
The heating and expulsion of the bubble of ink takes place in a  
matter of a few nano-seconds.  
The ink jet technology used in the OKIJET 2500 is called a Thermal  
(Bubble) Drop-On-Demand (DOD) Ink Jet. The principles of this  
type of ink jet are as follows:  
All data sent to the printer is converted to raster data. Raster data is  
essentially a string of 1s and 0s that are translated into drops of ink  
across a scan line. As the carriage travels across the media, the  
black and colour ink cartridges place drops of ink on the media as  
directed by the data sent to the printer.  
There are 24 ink jets for each of the three colours (Cyan, Magenta  
andYellow) and 48 for Black, giving a total of 120 jets on the four  
colour ink cartridge. The black cartridge contains 128 ink jets.  
User’s Guide  
25  
 
Printer Specifications  
Media types  
Paper size  
Plain paper, high resolution paper,  
photo gloss paper, transparency,  
fabric transfer sheet, envelopes,  
labels  
Product type  
Print speed  
Colour thermal ink jet printer  
Monochrome  
Colour  
Up to 5 ppm (draft mode)  
Up to 2.5 ppm (draft mode)  
Resolution  
Black  
Automatic feed  
US Letter, US Legal,A4,A5, B5,  
Executive, 4 x 6, 5 x 8, A6,  
BannerA4  
600 x 600 dpi (plain paper)  
1200 x 600 dpi (photo quality  
glossy paper)  
Colour  
Manual feed  
Envelopes #10, DL, C6  
600 x 600 dpi (plain paper)  
Paper weights  
Plain paper  
Input tray  
Cartridge type  
Semi-permanent print head with  
expected life of 3,000 prints.  
Replaceable ink cartridges (one per  
colour)  
60-90g/m²  
125 sheets 75g/m² paper  
50 sheets 75g/m² paper  
Output tray  
PC connectivity  
Operating environment  
Print driver  
Bi-directional IEEE: P1284  
Centronics Cable  
Cartridge life  
Black  
275 prints @ 5% coverage (normal  
mode)  
295 prints @ 5% area coverage (each  
colour)  
Windows ’95 compatibility, DOS:  
HP PCL3C (HP550c emulation)  
Colour  
Almost instantaneous return to  
application time, SW2000/XC driver  
Emulation  
PCL3c (HP 550c)  
Resident fonts  
Courier, Univers, CG Times  
26  
OKIJET 2500  
 
DOS character sets  
HP PC-8, HP ROMAN-8, PC-8 Dan/  
Nor (ISO 21), PC-850, ECMA-94,  
Latin 1(ISO 8859/1), German (ISO  
21), French (ISO 69), Italian (ISO  
15), Spain (ISO 17), Swedish Names  
(ISO 11), Swedish (ISO  
10),Norwegian 1 &2 (ISO 60, 61),  
Portuguese (ISO 16), UK (ISO 4),  
ANSIASCII (ISO 6), HP-Legal, ISO  
IRV (ISO 2), HP-PC-852, Latin 2 & 5  
(ISO 8859/2,8859/9), HP-PC-8  
Turkish, Cyrillic 3R, Cyrillic  
Packaged weight  
8kg  
Printer life  
Colour use  
Black use  
30,000 pages or 5 years  
60,000 pages or 5 years  
Safety  
Meets all safety and emissions  
requirements for NorthAmerica,  
Latin America and Europe  
Network capable  
No  
Colour print head  
Printable nozzles  
Control panel  
Input voltage  
Multinational symbols and graphics  
110v/220v universal power supply  
120 total (48 black, 24 cyan, 24  
magenta, 24 yellow)  
Storage box  
Polypropylene box designed to store  
colour or black print head  
Power consumption  
Operating  
0.5A @ 110V; 0.3A @ 230V  
0.1A @ 110V; 0.08A @ 230V  
Standby  
Colour ink cartridges  
4 total: 1 each black, cyan, magenta  
and yellow.  
Temperature  
+10 ~40 ºC  
20 to 80%  
Optional black ink jet cartridge  
Relative humidity  
Acoustic noise  
Speed  
Up to 7 ppm (draft mode)  
Sound pressure 46dB (A) at operator  
position  
Capacity  
1,250 pages @ 5% area coverage  
(normal mode)  
Printer dimensions  
19 x 41.6 x 29.9cm (H x W x D)  
User’s Guide  
27  
 
Printable area  
Warranty Information  
Paper Tray  
(Recommended)  
Paper Tray  
(Possible)  
For warranty information for your OKIJET 2500 Ink Jet Printer  
contact your local Oki Dealer or representative.  
A
B
C
D
5.0mm  
5.0mm  
5.0mm  
18.0mm  
5.0mm  
5.0mm  
5.0mm  
12.7mm  
A
C
B
D
28  
OKIJET 2500  
 
1. Remove the Print Head and place it in the Print Head Storage  
Box. Do not return the Print Head.  
Packaging for return to a Service Centre  
With the original box and packaging:  
2. Close Carriage Cover and Paper Tray. Remove Power Cable  
and disconnect the printer cable.  
Pack the printer in the original box using the original packing  
material by reversing the instructions in “Unpacking the printer”  
in your Setup Guide.  
Note: Please do not ship the Power Cable, Printer Cable, Printer  
Driver Disks, User Guide or Ink Cartridges unless instructed  
to do so.  
Note: Please do not ship the Power Cable, Printer Cable, Printer  
Driver Disks, User Guide, Print Head, Storage Box or Ink  
Cartridges unless instructed to do so.  
3. Place the printer in a large plastic bag.  
4. Completely wrap the printer in 2 layers of bubble wrap  
(minimum 12.3mm (0.5")) thick and tape the bubble wrap to  
keep it in place.  
Without the original box and packaging  
275 lb test box  
Outside box -  
5. Select a corrugated box large enough to allow at least 50.8mm  
(2") between the bubble-wrapped printer and the walls of the  
box.  
Two layers 12.3mm (0.5")  
Printer  
bubble wrap  
Note: The strength of the box should be 275 lb test.  
6. Fill the bottom of the box with 76 mm (2 to 3") of loose fill.  
7. Place the bubble-wrapped printer in the centre of the box.  
Minimum 50.8mm (2")  
loose fill  
User’s Guide  
29  
 
8. Add enough loose fill to completely surround and cover the  
printer.  
Note: The loose fill should be compressed to ensure minimal  
movement.  
9. Securely tape and seal the box.  
30  
OKIJET 2500  
 
2. Remove the Paper Output Shelf and flip up the Envelope  
Feed Guide.  
Appendix A  
Envelope Feed  
Guide  
Printing on Speciality Media  
Envelopes  
Envelopes should be loaded with the flap facing the front of the  
printer (the side to be printed facing the Paper Tray).  
3. Place the envelopes against the Feed Guide, then move the  
Paper Guide Lever over to touch the right edge of the  
envelopes.  
Note: For best results use short-flap, side-seam envelopes.  
To load envelopes:  
1. Remove any print media from the Paper Tray.  
4. Replace the Paper Output Shelf.  
Note: Make sure you have envelopes selected as the print media  
in your software or in the printer driver.  
User’s Guide  
31  
 
Other media  
Transparencies, sheets of labels, transfer media, etc., are loaded  
in the same way as you load paper (side to be printed facing the  
Paper Tray).  
Note: For print media specifications, see ‘Selecting and order-  
ing supplies’ in this manual.  
32  
OKIJET 2500  
 
4. Press and release the Cartridge Change/Clean button again.  
Appendix B  
After the printer completes its cycle, turn the printer off.  
Transportation Precautions  
5. Remove all paper from the paper tray and output shelf areas.  
Disconnect all cables.  
The OKIJET 2500 is not designed to be a portable printer, but it  
may be easily moved within your home or building. If, however,  
transportation involves any of the conditions below, you will need  
to take special precautions with the colour printhead and ink  
cartridges to avoid potential ink leakage.  
Your printer is now ready for transportation.  
6. You may place the printer anywhere in the vehicle where it  
will be protected from movement, and vibration. For example  
on the floor of the rear seat.  
Airplane travel  
Elevation changes greater than 300m  
Temperature changes greater than 10oC  
7. Place the storage box (with the colour printhead) inside the  
vehicle in an area that will be kept at a comfortable temperature.  
(Ink leakage may occur if large rapid temperature changes are  
experienced).  
For transport by road of one hour or less that does not involve  
changes in elevation or temperature greater than that stated  
above:  
8. As soon as possible after reaching your destination, remove  
the printer and storage box and place them in a location where  
the temperature is maintained between 15oC to 35oC.  
1. Press and release the Cartridge Change/Clean button. Open  
the printer cover and remove the colour printhead and ink  
cartridges as a single unit.  
9. Connect the printer to the AC mains.  
2. Place the printhead and ink cartridges in the storage box that  
came with the printer.  
10. Press and release the Cartridge Change/Clean button and re-  
install the colour printhead. If the monochrome printhead was  
in the printer, put it in the storage box.  
3. If you have a monochrome printhead, place it in the printer.  
User’s Guide  
33  
 
11. Press and release the Cartridge Change/Clean button once 5. Remove the colour printhead and install it in the storage box  
more to return the printhead to its home position. that came with your printer.  
12. With your computer switched off, complete the connection to 6. Place a moist paper towel in the storage box. Close the lid and  
the computer and add paper.  
place the storage box in a sealed plastic bag.  
Your printer is now ready for use.  
7. If you have a monochrome printhead, install it in the printer  
then press and release the Cartridge Change/Clean button.  
Allow the printer to complete its cleaning cycle, before turning  
off.  
For transportation that involves air travel, or surface travel of more  
than one hour, or changes in elevation greater than 1000 feet:  
8. Disconnect all cables from the printer and remove all paper.  
1. With the printer switched on, press and release the Cartridge  
Change/Clean button.  
The printer, printhead and ink cartridge are now ready for  
transportation.  
2. Open the printer cover and carefully remove all the  
ink cartridges, placing them on a paper towel.  
Note: Some ink may remain on the exterior surfaces of the ink 9. As soon as possible after arriving at your destination, re-connect  
cartridges.  
your printer to AC power and press the Cartridge Change/  
Clean button.  
3. Wrap the cartridges individually with clear plastic wrap or  
similar impervious material.  
10. Remove the colour printhead from the storage box. Discard  
the moist towel. If you have a monochrome printhead place it  
in the storage box.  
4. Important! Place all ink cartridges together in a sealed plastic  
bag.  
11. Carefully unwrap the ink cartridges. If any ink has spilled,  
blot it clean.  
34  
OKIJET 2500  
 
12. Reinstall the ink cartridges in the printhead and install the  
printhead in the printer.  
13. Press and release the Cartridge Change/Clean button. Close  
the printer cover.  
Your printer is now ready for use.  
User’s Guide  
35  
 
Index  
R
W
C
P
Resume/FF Button .................. 7  
Warranty Information ........... 28  
Cartridge Change/Clean  
Button ............................. 7  
Control Panel .......................... 6  
buttons ................................ 6  
LEDs ................................... 6  
Packaging for return ............. 29  
Paper ...................................... 23  
Paper Jams  
clearing ............................. 16  
Paper Misfeeds  
S
Safety Instructions .................. 4  
Specifications  
clearing ............................. 15  
Power LED .............................. 7  
Power/Reset Button ................ 6  
Print Head  
replacing ............................. 9  
storage box ....................... 12  
transporting....................... 13  
Print media ............................ 23  
Printable Area........................ 28  
Printer  
Cleaning ............................ 13  
control panel ....................... 6  
specifications .................... 26  
transporting....................... 13  
Printer Options  
printer settings .................. 14  
spool manager .................. 15  
Printer Settings  
dimensions ........................ 28  
Spool Manager ...................... 15  
Supplies  
E
Envelopes .............................. 24  
Error LED ................................ 8  
Error Light ............................. 19  
cartridges .......................... 23  
envelopes .......................... 24  
labels ................................. 24  
ordering ............................ 23  
plain paper & media ........ 23  
print heads ........................ 23  
speciality print media ....... 23  
I
Ink Cartridges  
ordering ............................ 23  
replacing ........................... 11  
Ink Jet Technology ............... 25  
T
Technical Data  
L
ink jet technology ............ 25  
printable area .................... 28  
printing system ................. 25  
specifications .................... 26  
Troubleshooting  
Labels .................................... 24  
LEDs  
Error .................................... 8  
Power .................................. 7  
Low Ink Indicators .......... 8, 21  
accessing from Windows . 14  
Printing System ..................... 25  
Problem Solving ................... 18  
paper jams ........................ 16  
paper misfeeds.................. 15  
36  
OKIJET 2500  
 
Oki Systems Company  
Oki Systems (UK) Limited  
550 Dundee Road  
Slough Trading Estate  
Slough  
Oki Systems (Ireland) Limited  
The Square Industrial Complex  
Tallaght  
Dublin 24  
Berks SL1 4LE  
Tel: (01) 4598666  
Fax: (01) 4598840  
Tel: 44 (0) 1753 819819  
Fax: 44 (0) 1753 819899  
Hawthorn Business Centre  
Adelaide Industrial Estate  
Falcon Road  
Belfast BT12 6HP  
Tel: (01232) 572355  
Fax: (01232) 572350  
User’s Guide  
37  
 

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